FAQs
What is UIF, and who is eligible to claim it?
The Unemployment Insurance Fund (UIF) provides short-term relief to workers who become unemployed or are unable to work due to maternity, illness, or adoption. You are eligible to claim UIF if you have been contributing to the fund while employed and meet the criteria for the type of claim (e.g., unemployment, maternity, illness).
What services does Ikamva Lomtha Staffing Solutions provide?
We specialize in assisting both individuals and employers with the UIF claims process. Our services include:
- Individual UIF Claims: Unemployment, maternity, and illness benefits.
- Employer UIF Services: UIF registrations, monthly employee declarations, employee benefit claims, and online profile management.
How long does it take to process a UIF claim?
Processing times for UIF claims vary depending on the complexity of your case and the Department of Labour’s workload. Generally, it can take 3 to 8 weeks from the date of application. We strive to ensure a seamless process and keep our clients informed of progress.
What do I need to submit to start my UIF claim?
You will need to submit the following documents:
- A valid South African ID or passport.
- UI-19 form from your employer.
- Proof of termination (for unemployment claims).
- A medical certificate (for illness claims).
- Proof of pregnancy and expected delivery date (for maternity claims). We can assist you in gathering and submitting these documents.
Can Ikamva Lomtha Staffing Solutions help with rejected claims?
Yes, we can assist in reviewing and resubmitting rejected claims. Our team will assess why the claim was rejected and ensure that all necessary documents are provided for successful resubmission.
What are the fees for your services?
Our fees are as follows:
- New Applications: R1200,00 (R600,00 deposit may be required).
- Existing Claims Enquiries: R1200,00.
- Follow-up Payment Requests: R300,00. We charge a percentage of the total UIF benefits received by our clients.
Do you offer services beyond UIF claims?
Yes! In addition to UIF claims assistance, we are a registered Private Employment Agency. We help place individuals in temporary and permanent employment across various industries, and we also offer support for work visa applications.
What is your competitive advantage?
With over ten years of experience in UIF & Labour compliance, we have an in-depth understanding of the UIF system. Our expertise, combined with our commitment to providing a quick and dignified service, makes us a reliable partner for all your UIF needs.